KBC : CSOB Bank files complaint against persons unknown for alleged theft of client data

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?SOB Bank  has very recently discovered that persons unknown are allegedly in possession of certain client data.

At this moment and after carrying out an initial internal investigation, ?SOB has not uncovered any evidence that its IT systems have been compromised (hacked) or that the information has been or will be maliciously used against its customers. The allegedly stolen data include book-keeping data relating to one specific day in November and do not appear to include data on financial flows, personal access codes and passwords. There is no evidence that the security of card operations and e-banking has been endangered.

?SOB Bank has filed a complaint (with the police) against persons unknown.
The bank is co-operating fully with the authorities so that this case can be thoroughly investigated. In order not to jeopardise the ongoing legal investigation, CSOB Bank declines to comment further on this case at present.

?SOB Bank expresses its regret and apologises for any inconvenience caused by this incident, which occurred in spite of its having taken all the customary precautions. Simultaneously, CSOB Bank states that it continues to pursue its primary goal to protect the confidentiality which any customer expects from his banker. ?SOB Bank has also taken every possible measure to protect its clients' interests / data.

The staff of ?SOB branches is ready to answer potential questions of clients.


Contact for the media:
Marek Roll, external communication
mroll@csob.cz, +420 224 114 120

?SOB Group is the leading player in the financial services industry in both Czech and Slovak markets. Total assets of the Group grew to almost EUR 30 bn, the Group employs nearly 10 thousand people and serves over 5 million customers. Combining the power of its retail brands - ?SOB (banking, insurance, asset management, pension funds, leasing and factoring), the Postal Savings Bank (banking through postal distribution network and e-distribution), the Mortgage Bank and the ?MSS (bank specialized for financing the housing needs) - ?SOB Group holds the strong market positions in all respective business segments. Our primary goal is to build a strong, long-term partnership with each client by being a good listener who offers suitable solutions not just products and provide clients with live-long advisory for personal and family, SMEs and corporate finance.

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