Nairobi's main airport struggled on Friday as passenger queues built and information was hard to come by.
Jomo Kenyatta International Airport reopened after a devastating fire on Wednesday forced its closure.
International passenger flights were suspended and thousands were stranded.
But the delays aren't over.
(SOUNDBITE) (English) PASSENGER, ANDY SOMEN, SAYING:
"We were supposed to leave at 9:05, we're going to Johannesburg and we were waiting in line but nobody seems to be going inside. It's a little frustrating because nobody tells us what's going on."
Wednesday's fire gutted the arrivals area but the cause of the blaze is as yet unknown.
Kenya's Minister for Transport Michael Kamau said the government is receiving help from international agencies to find out what happened.
As investigators pick their way through the charred ruins, it's certainly not business as usual for East Africa's busiest airport.
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