GROUPE STERIA : Swedish Social Democrats outsource IT operations to Steria

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For improved efficiency and greater security, the central office of the Social Democratic Party, located in Stockholm, is outsourcing all IT operations to IT integrator Steria. The aim is for all 26 party districts in the country to then follow suit.

The change will initially affect around a hundred users at the Social Democrats’ party headquarters on Sveavägen. Steria has taken over operation of the servers and aspects of the integration between central systems. Over the lifetime of the agreement, Steria will be responsible for changing, improving and redesigning the IT infrastructure. Virtualisation, security upgrading and standardisation are just some of the changes that will be implemented in the coming months. Steria has also taken over all user support.

“What we are good at is politics, but IT is a vital tool in that work. We have therefore chosen a supplier with the ability to run and develop our IT environment and provide support in terms of ideas and changes. The aim is to make our IT operations more efficient, better and more secure,” comments Social Democratic Party treasurer Tommy Ohlström.

The Social Democrats are already preparing for the 2010 election, and IT will play a key role in the build-up to the coming election campaign. The decision to outsource IT operations is also based on the conclusion that the organisation is not large enough to build up, retain and develop all the necessary IT expertise in house. The Social Democrats are therefore switching to a model that involves having an internal IT strategist and an external supplier.

“Steria has shown that it can help us to develop our IT environment, plus they are experts in security. There are also several general benefits to centrally-run operations and a central service desk,” explains Lena Dahlström, who was appointed the Social Democrats’ IT strategist in November.

Some of the Social Democratic Party districts are already involved in the new set-up and the hope now is that all of them will choose to join up and benefit from the use of a common IT platform.

The agreement is worth at least SEK 15 million over a four-year period. Managing Director of Steria Sweden, Kari Forsén, stresses that outsourcing is not, in the first instance, simply about maintenance. Steria’s ambition is always to put innovation and business development at the heart of everything it does.

“Successful outsourcing is not a case of getting rid of a problem, but choosing a partner who can help develop and take your business forward,” says Forsén.

About Steria: www.steria.com The leading end-to-end IT services provider in Europe for companies which consider new technologies a vital part of their business strategy, Steria focuses on setting up strategic partnerships with its customers in each of its key markets: the public sector, finance, telecommunications, utilities, and transport. Steria offers customers integrated services including consulting in core business processes as well as the development and operation of information systems. In October 2007, Steria acquired the British firm Xansa. The new group includes over 18,000 employees in 16 countries. On December 31, 2006, Steria pro forma sales totalled ¤1.8 billion. The Group, headquartered in Paris, is listed on Euronext Paris, Eurolist.

Groupe Steria press service Isabelle Grangé Tel.: +33 1 34 88 64 44 e-mail: isabelle.grange@steria.com TBWACorporate Armelle Amilhat Tel: +33 1 49 09 26 47 e-mail: armelle.amilhat@tbwa-corporate.com

Sophie Lemaire Tel: +33 1 49 09 26 51 e-mail: sophie.lemaire@tbwa-corporate.com


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