GROUPE STERIA : Steria signs major BPO extension with O2


Steria, the European IT enabled business services company, today announces an extension to its finance and accounting business process outsourcing (BPO) agreement with Telefónica O2 UK until 2014. The deal builds upon an existing five year relationship between the two businesses and is due to be implemented from April next year.

The contract is intended to reduce costs, improve performance and drive innovation within O2's UK operations. The deal will look to secure O2 cost savings on its finance and accounting transaction processing and will be subject to external benchmarking and best practice review.

Mark Cook, UK Chief Operating Officer, at Steria added “This contract cements our position as Europe's leading finance and accounting BPO provider and is testament to the excellent service both our onshore and offshore teams have delivered to date. Our flexible approach, unrivalled expertise, and commitment to yielding not just results, but genuine innovation enabled us to beat off some serious competition and we look forward to continuing the success of the partnership in the years to come.”

About Steria: The leading end-to-end IT services provider in Europe for companies which consider new technologies a vital part of their business strategy, Steria focuses on setting up strategic partnerships with its customers in each of its key markets: the public sector, finance, telecommunications, utilities and transport. Steria offers customers integrated services including consulting in core business processes as well as the development and operation of their information systems. In October 2007, Steria acquired the British firm Xansa. The new group employs over 19,000 staff in 16 countries, including 5,000 in India. On December 31, 2007, Steria revenue amounted to ¤1.4 billion (¤1.9 billion pro forma). The Group, headquartered in Paris, is listed on the Euronext Paris market.

Steria Group Press Office Isabelle Grangé Tel. : +33 1 34 88 64 44 e-mail : TBWACorporate Barbara Coumaros Tel : +33 1 49 09 26 93 e-mail :

Rebekah Lahey Tel. : +33 1 49 09 26 79 e-mail :

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