GROUPE STERIA : Mail Distiller and Steria Restore GPs’ Email to Full Health


The email system of GPs all over Northern Ireland has been given a clean bill of health thanks to Steria, the end-to-end IT services provider and Mail Distiller, the hosted anti-spam, anti-virus solution provider.

Steria, working with Mail Distiller, as part of its Health and Care Number contract with Directorate of Information Systems (DIS), an agency of DHSSPS, are providing an email managed service for GPs - one of the biggest managed email solutions in the public sector in the UK.

The problem for GPs’ practices was that they were being inundated with SPAM which was seriously impairing their ability to provide both patients and suppliers with a good quality service via the e-channel.

Now with the implementation of Mail Distiller 3, Steria is able to manage the email addresses of more than 5,000 staff in GP practices throughout Northern Ireland and this is allowing GPs to focus on pure, clean email.

Steria’s decision to choose Mail Distiller was heavily influenced by the fact that, as a hosted solution, the set-up of Mail Distiller 3 is rapid and implementation requires little or no lead time. A short trial was enough to convince the team at Steria and DIS that this was a service that not only delivered 99.8% spam-free and 100% known virus-free email but also reduced by a huge amount the volume of genuine email being intercepted.

Mail Distiller’s unique methods for intercepting SPAM and other malicious content explain its industry-leading low false-positive rate. Now email from bona fide patients and suppliers gets through and rubbish is kept out.

“The Mail Distiller solution hit the ground running for us from the second it was implemented”, says Brian McKeown, Director of DIS. “The feedback from GPs is that there has been a sea-change in email performance. Pre-Mail Distiller, email was unreliable and full of time-wasting content. Now, GPs have reclaimed their inboxes.”

Paul Wickens, Head of Steria Ireland, agrees, “The Mail Distiller solution just works and the fact that it is a true, on-demand, Web 2.0 platform means that we don’t have to worry about expensive upgrades or database management - the Mail Distiller team takes care of that. We looked at the market leaders in hosted email and came to the conclusion we wanted more. Mail Distiller gave us just what we needed.”

Colm McGoldrick, Chief Technology Officer, Mail Distiller, says, “The continued endorsement of Mail Distiller by strategic partners such as Steria is testament to the quality of the managed service offering from Mail Distiller. Mail Distiller is delighted to be responsible for giving doctors their email inbox back again.”

About Steria: The leading end-to-end IT services provider in Europe for companies which consider new technologies a vital part of their business strategy, Steria focuses on setting up strategic partnerships with its customers in each of its key markets: the public sector, finance, telecommunications, utilities and transport. Steria offers customers’ integrated services including consulting in core business processes as well as the development and operation of their information systems. In October 2007, Steria acquired the British firm Xansa. The new group employs over 18,000 staff in 16 countries, including 5,000 in India. On December 31, 2007, Steria revenue amounted to ¤1.4 billion. The Group, headquartered in Paris, is listed on the Euronext Paris market. About Mail Distiller: Mail Distiller was established in 2002 in order to develop and market a solution to the problem of malicious and time-wasting content in email. Version 3 of the Mail Distiller solution was launched in August 2007. The company has its headquarters in the Northern Ireland Science Park and has over 50 partner VARs and ISPs.

Steria Group Press Office Isabelle Grangé Tel.: +33 1 34 88 64 44 e-mail: TBWACorporate Armelle Amilhat / Tel.: +33 1 49 09 26 47 e-mail:

Sophie Lemaire / Tel.: +33 1 49 09 26 51 e-mail:

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