GROUPE STERIA : In Spain, the Health Service of Castilla-La Mancha has chosen Steria to implement its new health-card information system


By identifying the 1.9 million people living in the region, SESCAM’s new system will improve the quality of service to the public and enable better management of health resources.

Following a public tender, the Castilla-La Mancha Health Service (SESCAM) has awarded the introduction of the new health-card information system to replace the system inherited from Insalud when health care was devolved to the autonomous communities in 2002. This project will provide SESCAM with a new system that meets current legislation on health cards and is adapted to the technology currently used by the organisation. The new system will also be able to incorporate new functions in the future.

Furthermore, the solution that Steria will provide over the next two years in the centralised services, in Primary and Secondary Care and in provincial healthcare centres, will work as a system for managing the population and health resources. This, along with the introduction of the individual patient into the system, will make it possible for each of the 1.9 million people living in Castilla-La Mancha to be assigned to one of the existing eight areas of health care.

SESCAM will be able to plan and optimise the list of the population with the health services they use and thus strategically manage its human resources (more than 20,000 doctors, nurses and other health professionals) and material resources (196 health-care centres, a specialist diagnosis and treatment centres and 17 hospitals) in order to significantly improve the quality of the care it provides.

All this will come with a guarantee of secure access to information and confidentiality: the system being developed must guarantee compliance with principles such as the Spanish Data Protection Act (LOPD) and legislation regarding health cards.

Tomás Ruiz, who is responsible for the SESCAM Health Card, said: "the Castilla-La Mancha Health Service aims to provide a modern, advanced public health service that is noted for its innovation and the quality of the health care it provides for the public. With the new health card system, a service as complex as health care will be noted for its quality thanks to good organisation and administration of our resources".

In developing the system, Steria, an active member of HL7 Spain, can rely on its experience in participating in the efforts made for integration between different applications of various autonomous communities and the Ministry of Health and Consumer Affairs in projects such as the health card, the national health service’s database of patients (SNS - Sistema Nacional de Salud), the Cohesion Fund, the waiting list and the register of health professionals.

The company also has experience in developing, implementing and supporting different health systems in the autonomous communities of Aragon, Asturias, Balearic Islands, Cantabria, Castilla y León, Extremadura, Galicia, La Rioja, Madrid, Murcia and Valencia, as well as in the autonomous cities of Ceuta and Melilla. Seven of the above also use Civitas, the healthcare management solution developed by Steria to individually identify patients. As it evolves, Civitas will incorporate new functions to meet the growing need for public health care to include a range of services, for integration with geographic information systems (GISs) and for healthcare planning tools.

Steria and healthcare Steria, a leading partner of both public and private health care professionals, draws on its three core businesses of consulting, systems integration and managed services to help its customers achieve their goals to improve the quality of care provided and to streamline costs. The challenge lies in improving the management of medical centres, optimising patient care while protecting confidentiality and ensuring that health care professionals can share information in real time via secure, interoperable systems. Steria has already implemented secure data exchange systems for health care authorities in Northern Ireland and Sweden, while the Spanish Ministry of Health has called on the Group to ensure the interoperability of the various health services of its autonomous regions. In terms of hospital management, Steria has modernised and set up information systems for a number of public and private hospitals: Steria works for Capio, the European hospital healthcare specialist ; the Assistance Publique-Hôpitaux de Paris, the Hospices Civils de Lyon, Marie Lannelongue hospital in France; Mannheim, Kiel and Lübeck university hospitals in Germany; four hospitals in Salzburg, Austria; the San Juan de Dios hospitals, the Mutua de Accidentes hospitals in Saragossa and the San Roque hospital in the Canary Islands in Spain; and the Karolinska medical centre in Sweden, the country’s largest hospital.

About Steria: The leading end-to-end IT services provider in Europe for companies which consider new technologies a vital part of their business strategy, Steria focuses on setting up strategic partnerships with its customers in each of its key markets: the public sector, finance, telecommunications, utilities, and transport. Steria offers customers integrated services including consulting in core business processes as well as the development and operation of information systems. In October 2007, Steria acquired the British firm Xansa. The new group includes over 18,000 employees in 16 countries. On December 31, 2006, Steria pro forma sales totalled ¤1.8 billion. The Group, headquartered in Paris, is listed on Euronext Paris, Eurolist.

Groupe Steria press service Isabelle Grangé Tel.: +33 1 34 88 64 44 e-mail: TBWACorporate Armelle Amilhat Tel: +33 1 49 09 26 47 e-mail:

Sophie Lemaire Tel: +33 1 49 09 26 51 e-mail:

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