A specialist in outsourced Customer relation management specialist, CCA International achieved a revenue of ¤17.04m, up by 3.9%, compared to the same period of last year (¤16.4m), on a like-for-like basis, in the first quarter of 2007.
The group's quarterly sales by geographical zone are as follows:
*Including CCA Mauritius's sales
Highly satisfactory contract renewal rate, which comes together with intense sales activity
As much in France as in Spain, business was characterised by the renewal of contracts of each subsidiary with its key account clients, in France with Orange (3 years) and the 118 218 (1 year), in Spain with Renault (3 years) and Planeta Group (2 years). As regards Direct Dialog, the CCA's English subsidiary, it recorded significantly higher sales compared to the 1st quarter of 2006. As regards the German subsidiary, CCA Interview, it has continued to be the subject of increased monitoring by the group's Management.
In line with the consolidation of business driven by CCA International's management, 1st quarter business came with an improvement in the Group's profitability.
At the same time, having successfully turned business around, the group's development is now focused on intense sales activity, the first results of which will be seen as of the 2nd half-year 2007.
The Group's head office's new address
The Group's management advises its shareholders and partners that in support of the group's development, the company's head office moved, on 4 May, to the following address:CCA International
26, rue Cambacérès
The new contact details are as follows:
Tel.: +33 1 53 05 75 75 / Fax: +33 1 53 05 75 80
About CCA International...
Specialising in Contact Center management, CCA International, founded in 1994 by Bernard Caiazzo and chaired by Jean Pierre Cismaresco, offers a complete portfolio of services, ranging from outsourced management and customer relations (teleservice) to telesales and pre-sales operations (telemarketing), with high added value in terms of income creation.
CCA International is a European leader with some prestigious references such as Hewlett Packard, Orange, Général Motors, Renault, SFR, Laboratoires Roche, Sony, 9Cegetel, Grupo Planeta, Caixa Catalunya, British Telecom, 118 218 Le Numero, Canal +, etc.
CCA International is listed in the C compartment of Eurolist By Euronext Paris (Code ISIN: FR0000078339 - CCA - Reuters KLCA.LN) and is a member of the NextEconomy segment.
For further information, contact the company headquarters at 40 rue du Colonel Pierre Avia, 75015 PARIS, or consult the website: www.clientcenteralliance.com
|Jean Pierre CISMARESCO
Chairman of Management Board
Tel: +33 (0)140 93 76 51
Tel: +33(0)153 67 36 52
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